Section 6
Reflection Questions
How to determine whether you are looking at work or a category
To figure out if you are dealing with a managed entity, or a bucket or label, consider the following questions:
- Who is actually accountable for the outcome of this — not just a “sponsor,” but someone responsible for results?
- Do we review progress on this regularly in a structured ritual such as an initiative review or program review?
- Can we clearly tell when this thing starts and when it ends, or does it have fuzzy boundaries?
- Do people ask “Where are we at with this?” or do they mostly ask “What falls under this?”
- Can we say how much we have spent on this specific thing?
- Does this thing have an investment thesis explaining why we are doing it and what we expect in return?
- Could we realistically ship or deliver this thing, or does it only describe a category of work?
- If this failed, would someone have to stand up and explain why it failed?
- Is there a team or group actively working on this thing?
- If we removed this layer entirely, would the actual work underneath still exist exactly as it does today?
The more questions you answer with “no” or “not really,” the more likely you are looking at a bucket rather than a managed entity. Buckets are useful for communication and categorization, but treating them as managed things creates confusion, false accountability, and unnecessary overhead.