Dotwork vs Celonis
A process intelligence platform that uses object-centric process mining to build a digital twin of how work actually runs.
Celonis uses process mining to show how work actually runs and where processes can improve, and offers that process context to enterprise AI. Dotwork models what the enterprise funds, what capabilities cost and how initiatives connect to strategy, so the two answer different questions and often work side by side.
At a glance
Data & operational intelligence
Celonis
Operating model
Dotwork
Overlaps with
Dotwork runs these and 15 more on one model.
Usually runs alongside Dotwork
Dotwork connects to it and puts its data in the context of the whole enterprise.
The short version
What each is built for.
Celonis
Celonis is a process intelligence platform. It uses object-centric process mining on event data from ERP, CRM and other systems to build a digital twin of how processes actually run, and positions that twin as operational context for enterprise AI through its context model and orchestration capabilities.
- Discovering how processes actually run, including variants, bottlenecks and rework
- Finding and fixing inefficiency in processes such as purchase-to-pay and order-to-cash
- Monitoring process performance and automating improvements
- Giving AI agents process context drawn from operational data
Dotwork
Dotwork is an AI-native enterprise operating platform built on the Enterprise Operating Model: one live, graph-based model that connects strategy, capital, work, technology and AI across the enterprise. Dotwork does not mine event logs; it reads systems of record into a management model of what work is funded for and what it costs.
- Steering investment, cost and portfolio decisions across the enterprise
- Showing what capabilities and applications cost, based on allocated cost
- Linking strategy and transformation initiatives to the capabilities and cost they change
- Connecting architecture, standards and AI governance to funding
The core difference
How Dotwork and Celonis approach the problem.
Celonis and Dotwork model different things. Celonis measures how a case flowed through a process, while Dotwork models what a capability costs, what was funded and why.
Context
Celonis builds context from event logs, reconstructing the path each order, invoice or ticket took. Dotwork builds context from systems of record, connecting strategy, investments, capabilities, applications, teams and cost.
Decisions
Celonis supports decisions about how to run a process: where it slows, where work is redone and what to automate. Dotwork supports decisions about where to invest, what capabilities cost and whether funded work still serves the strategy.
Time
Celonis looks at process flow over hours, days and weeks as cases move through systems. Dotwork looks at planning and funding cycles, with plans, budgets and investments held as records with history.
Change
Celonis drives change by finding process inefficiencies and acting on them. Dotwork tracks change at the level of initiatives and the capabilities and cost they affect.
Architecture and data model
Side by side.
Both platforms read the systems of record an enterprise already runs. Celonis turns event data into a picture of how processes flow; Dotwork turns records into a model of what the enterprise funds, what it costs and how that connects to strategy. The two answer different questions and often sit side by side.
| Dimension | Celonis | Dotwork |
|---|---|---|
| Primary object | Process cases and events, such as orders, invoices and tickets | Strategy, investments, capabilities, applications, teams and allocated cost |
| Data source | Event data from ERP, CRM and other systems, including zero-copy data lake integration | Systems of record brought into a management model |
| Analysis | Process mining: variants, conformance, bottlenecks and rework | Cost, funding and strategy trace across domains |
| Cost and portfolio | Can be built on top of the process twin as a project | Cost allocation, portfolio and strategy views are part of the product |
| Context for AI | Operational context from the process twin | Management context: strategy, cost, architecture and AI governance |
| Starting point | A process twin built from each customer's event data | A reference Enterprise Operating Model, shaped to the customer |
The role of AI
Where the AI gets its context.
Both offer context to AI. Celonis provides process context, showing how work actually flows. Dotwork provides management context, showing what work is funded for, what it costs and how it connects to strategy and architecture.
Celonis
Celonis positions process intelligence as operational context for enterprise AI. Its context model and orchestration capabilities give AI agents an understanding of how processes run and help coordinate actions across systems.
Dotwork
Dotwork includes an assistant that answers questions across the whole model and agents that can create and update Dotwork records, with optional human review. An MCP server, enabled per site, makes the same model available to outside AI tools. Because the model spans strategy, cost, architecture and AI, a single question can cross those domains.
A fair comparison
Where Celonis is strong — and where Dotwork is different.
Where Celonis is strong
- Process mining that shows how processes actually ran, including variants, bottlenecks and rework
- Object-centric process mining that follows connected objects across processes
- Widely recognized as a leader in process intelligence, with a large community of trained practitioners
- Zero-copy integration with data lakes and broad coverage of ERP and CRM sources
- A clear approach to giving enterprise AI operational process context
Where Dotwork is different
- Models what a capability costs, what was funded and why, rather than how a case flowed
- Includes strategy, portfolio and cost allocation as product features rather than a project on top of a process twin
- Connects transformation initiatives to the capabilities, applications and cost they change
- Connects architecture, standards and AI governance to cost and funding on one model
- Starts from a reference Enterprise Operating Model rather than a per-customer build
Choosing
Which fits your situation.
Choose Celonis when
- You need to see how processes actually run and where they break down
- You want to reduce cycle time, rework or manual effort in core processes
- You want to give AI agents process context drawn from operational data
- Your process-excellence team already runs process mining programs
Operations and process-excellence leaders in finance, supply chain or IT who want to see how processes actually run, remove inefficiency and give AI agents process context.
Choose Dotwork when
- You need to steer investment, cost and portfolio across the enterprise
- You want to know what capabilities and applications cost and which funding is changing them
- Transformation initiatives must connect to capabilities and the cost base
- You need strategy, architecture and AI governance on one model
Executive, finance, portfolio and transformation leaders who need to steer investment and cost across the enterprise and connect initiatives to the capabilities and cost they change.
The bottom line
Choose Dotwork when you want to connect the enterprise across systems and silos — with a lower total cost of ownership.
One operating model across strategy, capital, work, technology and AI, instead of another tool to integrate, reconcile and maintain alongside Celonis.
FAQ
Questions buyers ask.
Is Dotwork a process mining tool?+
No. Dotwork does not mine event logs. It reads systems of record into a management model of strategy, investments, capabilities, cost and AI. For process discovery and conformance, a process intelligence platform such as Celonis or SAP Signavio is the right tool.
Can Celonis and Dotwork be used together?+
Yes. They answer different questions: Celonis shows how work runs, and Dotwork shows what that work is funded for and what it costs. Process findings from Celonis can be brought into Dotwork as a data source during implementation to inform investment and transformation decisions.
Does this comparison apply to SAP Signavio?+
Largely, yes. SAP Signavio is also a process intelligence suite, covering process mining, modeling and analysis. The same distinction applies: Signavio focuses on how processes run, and Dotwork focuses on what the enterprise funds and what it costs.
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