FrameworksFinance & CostIT Asset Management

Know what every asset costs, who owns it and when to give notice.

“What do we own, what do we use, and what renews next?”

Every part of ISO/IEC 19770-1 — the ITAM system, trustworthy asset data and the asset lifecycle — across hardware, software, SaaS, cloud and AI, mapped to where it lives in Dotwork. Contracts, purchase orders, renewals and depreciation sit on the same model as the applications, capabilities, teams and budgets they serve, so a renewal decision sees the commitment, the owner, the end-of-support date and the roadmap at once. Keep the discovery and license tools you run; Dotwork connects what they find to the money and the decisions. Set your own asset classes and depreciation rules; when ISO revises the standard, your records move only where you approve. And TBM, FinOps and app rationalization read the same contracts and costs.

Runs in

Covers

ISO/IEC 19770 · licenses, contracts and renewals

The pressure

The inventory is in one tool. The money is somewhere else.

Discovery tools count installs. SaaS tools count logins. Contracts sit with procurement, depreciation in the fixed-asset system and end-of-support dates in an architect’s spreadsheet. Each knows part of the asset; none knows what it costs, who owns it, what depends on it or whether the business still needs it. So renewals go through at last year’s terms and audits arrive as surprises.

What it looks like today

  • Renewals found after the notice window has closed
  • Support still paid on applications already retired
  • Hardware depreciated in one system and owned in another
  • End-of-support dates nobody ties to the renewal
  • SaaS bought outside procurement, with no owner

Full coverage

The ITAM system, the data and every asset class.

Each clause of the standard and each asset class maps to where it is managed — next to the money, the architecture and the plan.

Aligned to ISO/IEC 19770-1:2017

The ITAM system

The management-system clauses of ISO/IEC 19770-1.

  • Context and scopeAsset classes in scope — hardware, software, SaaS, cloud and AI — set on the model
  • Leadership and policyPublish the Standards in Enterprise Standards & Controls
  • Objectives and planningITAM objectives in the OKR Hub, measured from the records
  • Performance evaluation and improvementTrust the Model — coverage and data quality, with findings tracked to closure

Trustworthy data

An asset record people can rely on.

  • Asset registerApplications, technology products and hardware, each with an owner
  • Discovery and license dataBrought in from the tools that collect it, never re-keyed
  • Matching across sourcesValue Matcher and Mapping Suggester, with duplicates flagged
  • Data qualityData Quality Scan before every close

Asset lifecycle

From the request to retirement.

  • Request and acquisitionProcurement & Commitments — commitment, order and invoice matched
  • In serviceThe in-service date that starts depreciation
  • Use and ownershipOwners, teams and capabilities served, in Enterprise Architecture
  • End of support and retirementFace the End of Life — vendor dates, phase-out and the notice window

Software and SaaS

Contracts, licenses and subscriptions.

  • Agreements and order formsContract Drawdown, each read inside its master agreement
  • License positionFrom your license tools, held beside the contract and the cost
  • SaaS subscriptionsVendors resolved from the ledger, each mapped to an owner and application
  • Renewals and true-upsRenewal Radar, on notice dates
  • Vendor audit readinessContracts, obligations and evidence in Vendor Obligations

Hardware, cloud and AI

Everything else the business runs on.

  • Hardware assetsPurchase price, quantity, in-service date and useful life
  • Depreciation and book valueStraight-line or declining balance, by asset, at every close
  • Leases and support contractsSpread across the periods they cover by Contract Spreader
  • Cloud commitmentsCoverage and utilization in Fix the Commitments
  • AI models and agentsInventoried in AI Governance, metered in AI Token Economics

Value and decisions

Where ITAM changes what happens next.

  • Total cost of ownershipOwn the Cost, asset by asset and application by application
  • RationalizationSee the Estate — tolerate, invest, migrate or eliminate
  • Retirement impactTrace the Dependencies before anything is switched off
  • Budget impactRenewals, refreshes and depreciation in Budgeting & Forecasting

What changes

What changes.

An inventory with no price

Every asset with its contract, its cost and its owner

Renewals tracked by expiry date

Renewals tracked by notice date, with end of support and the roadmap beside them

Asset data spread across four systems

Discovery, contracts, the ledger and the architecture on one model

ITAM as audit defense

ITAM as an input to budgets, rationalization and the roadmap

Decide before the notice date

Every renewal on its notice date — with what it covers and who owns it.

Software, SaaS, hardware support and cloud agreements are tracked against the date you must give notice, not the date they expire. Each carries its owner, the annual commitment riding on the decision and how much has already been drawn — with the applications it serves and their end-of-support dates on the same model. Renew, renegotiate or exit while there is still leverage.

Where other tools stop

Asset tools count what is installed. SaaS tools count who logs in. Neither knows what the contract is for, what the roadmap will do to it or what it does to the budget.

Flexed to how you run

Shaped to how you buy, own and retire technology.

ISO/IEC 19770-1 says what an ITAM system must achieve, not how to run it. Start from the data you trust, keep the tools you have and set your own classes and rules.

Begin where the data is good

Begin with contracts and renewals, or with the hardware register, and add software, SaaS and cloud as the data arrives.

Keep your discovery tools

Discovery, license and SaaS management tools keep doing what they do. Dotwork connects their results to the money and the decisions.

Your asset classes and names

Define the classes, lifecycles and owners your company uses, with ISO/IEC 19770 underneath.

Your depreciation rules

Straight-line, declining balance or manual schedules by asset class, set by finance.

Edition to edition

From software assets to every asset, on one register.

ISO/IEC 19770-1 was rewritten in 2017 as a management-system standard, and ISO/IEC TS 19770-10:2025 added guidance for putting it into practice. When the standard is revised again, the new edition is laid against your classes, processes and objectives, and each move waits for the ITAM owner’s approval. Past periods keep the structure they were reported under.

Scope widened from software asset management to all IT assets

Hardware, software, SaaS, cloud and AI on one register

Rewritten in the common ISO management-system structure

Each clause mapped to the owners, policies, objectives and reviews already on the model

The four tiers moved from the body of the standard to an annex

Tiers kept as a maturity view, scored from your own records

Prescriptive process lists replaced by outcomes to achieve

Your processes, named your way, mapped to the outcomes they serve

Implementation guidance added in ISO/IEC TS 19770-10:2025

Adopt in increments — trustworthy data first, then lifecycle and cost

AI-native ITAM

The radar runs itself. Owners make each renewal call.

Notice dates are counted down, drawdown read, owners proposed and schedules run without anyone chasing them. Dot drafts the brief for each decision; the owner decides whether to renew, renegotiate or exit. Every change is logged.

Renewal Radar

Daily

Counts down to every notice date, flags auto-renewals and shows the annual commitment riding on each decision.

What you get
Renewals due for a decision, in order of urgency
Where you decide
Owners decide to renew, renegotiate or exit

Renewal Brief

Before each notice date

Drafts a brief for each renewal — commitment, drawdown, owner, applications served, end-of-support dates and usage where your tools supply it.

What you get
One page per decision, every figure traceable
Where you decide
The owner edits and decides

Drawdown Reader

Continuous

Reads order forms and statements of work inside their master agreement and flags envelopes that are over- or under-drawn.

What you get
Each agreement’s drawdown, on its own and net of its children
Where you decide
Contract owners decide whether to renegotiate

Owner Finder

Every load

Proposes an owner for assets, subscriptions and vendors that have none, from the teams and applications they serve.

What you get
Unowned assets, each with a proposed owner
Where you decide
The proposed owner confirms or passes it on

End-of-Life Clock

Daily

Tracks vendor support, internal end of life and contract notice dates, and flags exposure with no funded plan.

What you get
End-of-life exposure ranked by criticality
Where you decide
Architects and owners plan the response

Depreciation & Amortization

Every close

Runs depreciation schedules for hardware and amortization for capitalized software, and allocates the result with the rest of the book.

What you get
Period charges and book value by asset
Where you decide
Finance sets the schedules and approves changes

Obligation Watch

Daily

Tracks dated obligations from each contract’s clauses and flags anything overdue or closed without evidence.

What you get
Obligations due, overdue and missing evidence
Where you decide
Vendor managers chase and evidence each one

Standard Version Mapper

New edition of the standard

Compares your ITAM records with the new edition and proposes how each class, process and objective should move.

What you get
Moves by asset class, with past periods as reported
Where you decide
The ITAM owner approves each move

Where it runs in Dotwork

IT Asset Management is a view, not another tool.

Dotwork does not ask you to adopt a new method. The framework becomes a view over the same model these solutions already read and write.

How it compares

The asset, its contract and its cost — and the decisions around them.

ITAM and SaaS management tools discover assets and calculate license positions. Spreadsheets and CMDB exports fill the gaps. IT Asset Management on Dotwork takes what those tools find and connects it to contracts, the ledger, the architecture and the plan.

CapabilityITAM & SaaS management toolsSpreadsheets & CMDB exportsIT Asset Management on Dotwork
Discovery and license compliance positionsPartly
Hardware, software, SaaS, cloud and AI in one registerPartlyPartly
Renewals on notice dates, with an ownerPartly
Agreements read inside their master agreementPartlyPartly
Depreciation and book value by assetPartlyPartly
Asset cost from the contract, ledger and depreciation schedulePartly
End of support beside the renewal and the roadmapPartly
A new edition of the standard, with past periods as reportedPartly
Contracts and costs shared with TBM, FinOps and app rationalizationPartly
Wired to budgets, the portfolio and architecture

Who it is for

Who opens it, and what they ask.

ITAM manager

“Which assets have no owner, and which renew next?

CIO

“What are we paying for that the business no longer needs?

Procurement

“Which renewals need a decision before the notice date?

Enterprise architect

“Which products are losing support, and are we still renewing them?

IT finance

“Is depreciation by asset the same number the ledger shows?

CISO

“Is every asset our controls depend on in the inventory, with an owner?

Before you buy

Three questions to ask any IT Asset Management platform.

How to get a number instead of a pitch.

1

“Show me a renewal decision with everything that bears on it.”

Good answer · Notice date, commitment, drawdown, owner, end of support and the applications it serves — on one screen.

Bad answer · A reminder email thirty days before expiry.

2

“Where does an asset’s cost come from?”

Good answer · The ledger, the contract and the depreciation schedule, traced to the line.

Bad answer · A list price someone typed in.

3

“Who owns an asset nobody has claimed?”

Good answer · A proposed owner, shown for someone to confirm.

Bad answer · Nobody, until the audit finds it.

Finance & Cost

The standards finance and IT finance use to say what technology costs and who uses it.

The model underneath

Every module makes the next one smarter.

Steer, Fund & Optimize and Govern & Deliver all read and write the same Enterprise Operating Model. The first module you license builds the model. Every module after it adds context instead of another silo — and Dotwork AI reads all of it, stopping where the decision is yours.

See the Enterprise Operating Model

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