FrameworksArchitectureBIZBOK & APQC

A capability map that applications, teams and cost actually hang on.

“What does the business do, and what does each capability cost?”

Every BIZBOK domain — capabilities, value streams, information and organization, plus strategies, initiatives, products, policies, stakeholders and metrics — and the full APQC Process Classification Framework, from category down to task. Dotwork makes the capability map the spine of the model, so applications, teams, initiatives and cost all hang off it and cost by capability comes straight from the ledger. Start from your own map and names. When the Guild or APQC publishes a new release, the changes arrive as proposals, not a re-import. And TOGAF, TBM and the portfolio all read the same map.

Runs in

Covers

Capability and process maps

The pressure

Everyone has a capability map. Nothing is mapped to it.

The capability map was built in a workshop and lives on a slide. Applications, projects, people and cost are tagged to it in different tools, if at all. The process framework sits in a spreadsheet the process team owns. So the questions the map was built to answer — what does this capability cost, who runs it, and is it getting better — still take weeks.

What it looks like today

  • A capability map nothing else refers to
  • Capabilities and processes in separate spreadsheets
  • Value streams drawn once for a strategy offsite
  • Cost by capability as a one-off analysis
  • Heat maps colored by opinion

Full coverage

Every BIZBOK domain. Every level of the PCF.

Domains, cross-maps and process levels are records, not slide content — linked to the strategy, cost and work that change them.

Built for BIZBOK Guide v15 and APQC PCF 8.0

BIZBOK core domains

The four domains every business architecture starts from.

  • CapabilitiesMap the Capabilities — tiers, levels, current and target maturity
  • Value streamsStages and stakeholders, in Transformation Management
  • InformationInformation concepts as data objects, each with a system of record
  • OrganizationBusiness units and teams, accountable for each capability

BIZBOK extended domains

What the business does with its capabilities.

  • Strategies and objectivesSteer, traced to the capabilities they need
  • InitiativesStrategic Portfolio Management, mapped by capability
  • ProductsProduct Management & Ops, on the same map
  • PoliciesPublish the Standards and Prove the Controls
  • Stakeholders and metricsOwners on every record; OKR Hub and Metric Room

Cross-mapping and blueprints

Where the map earns its keep.

  • Capability to value stream stageTransformation Management — Landscape
  • Capability to applicationSee the Estate, laid out by capability
  • Capability to initiativeCapability Mapper in the portfolio
  • Capability to peopleWorkforce & Labor — Place the People
  • Heat mapsCost, maturity, sprawl and importance, read from the records

APQC PCF hierarchy

Category to task, with the IDs kept.

  • CategoriesThe 13 cross-industry categories, operating and support
  • Process groups and processesRecords keyed by PCF ID, in your model
  • Activities and tasksDown to the level you actually manage
  • Industry PCFsIndustry versions beside the cross-industry framework

Processes in use

What makes a process framework more than a list.

  • Process to capabilityA crosswalk with stated fidelity
  • Process ownershipAn accountable owner and team on every process
  • Process costActivity-based costing in Cost Allocation
  • Process measuresTied to PCF elements, ready for the benchmarks you license

Reference models and scenarios

How business architects put the map to work.

  • Industry reference modelsVertical Offerings start your map from your industry
  • Capability-based planningStrategic Portfolio Management
  • Application portfolio managementEnterprise Architecture, read capability by capability
  • Cost by capabilityOwn the Cost, from the reconciled ledger
  • Skills by capabilityWorkforce & Labor — Build the Skills

What changes

What changes.

A capability map on a slide

The capability map as the spine every record hangs on

Capabilities and processes in separate camps

BIZBOK capabilities and APQC processes crosswalked on one model

Cost by capability as a project

Cost by capability read from the same ledger every month

Heat maps from a workshop

Maturity, cost, sprawl and strategic importance read from the records

The map between strategy and execution

Strategy above. Execution below. The capability map in the middle.

Strategies and objectives map down to the capabilities and value stream stages they need to change. Applications, teams, initiatives and processes map up to the capabilities they realize. Cost runs underneath from the same ledger finance closes on. Decisions travel down the map; evidence travels back up it — so a heat map shows what the records say, not what the workshop remembered.

Where other tools stop

A business architecture tool can draw the map and a process tool can list the processes, but what a capability costs and which funded initiative is moving it sit somewhere else.

Flexed to how you run

A reference map to start. Your map to run on.

Neither BIZBOK nor APQC expects you to copy it. Start from the standard, reshape the map around your business and keep the link back for comparison.

Start from a reference, or your own

Begin from the common or an industry reference model, or bring the map you already have. Either way the standard stays linked underneath.

Matches stated honestly

Every link between your model and BIZBOK or APQC is labeled exact, broader, narrower, partial or no equivalent, so a loose match never passes for a close one.

Depth where it matters

Go three levels deep where you make decisions and stay at level one elsewhere. Map processes down to tasks only where you manage them.

Your names, PCF IDs attached

Rename capabilities and processes to match your business, while PCF IDs and BIZBOK definitions stay attached for comparison and benchmarking.

When the Guild publishes

A new Guide every year, with your map carried forward.

The BIZBOK Guide is revised annually, and APQC republishes the PCF on its own cycle. Each new release is compared with your map, and the differences come to you as proposed moves. Nothing changes until you approve, prior periods keep the version they were reported on, and two versions can sit side by side while you move.

BIZBOK v15 tightened capability and value mapping terminology and cross-mapping

Relabeled where the terms changed — your maps and cross-maps untouched

Product mapping guidance updated for capability-based products and services

Products already on the model, mapped to the capabilities they rely on

Industry reference models updated, from the common model to financial services, government and more

Changes to the model you started from proposed as a change set, your extensions kept

Application portfolio management revised around outcomes, cost and technical debt

Applications already carry their cost from the ledger and their debt priced in Fund the Debt

APQC republished the cross-industry PCF as version 8.0

Elements re-matched by PCF ID; anything renumbered, moved or new proposed for approval

AI-native business architecture

Dot keeps the map connected. Business architects keep it right.

Tagging, re-tagging, chasing owners and rebuilding heat maps are what wear a business architecture practice down. Dot proposes the links and flags the gaps; an owner confirms each one, and any change can be undone.

Capability Mapper

Continuous

Maps initiatives, applications, labor and spend to the capabilities they serve, and shows what reaches no capability at all.

What you get
The unmapped work and cost, made visible
Where you decide
Owners map or claim each item

Process Crosswalker

New process or capability

Proposes the APQC elements and BIZBOK capabilities each new record matches, with how close each match is.

What you get
Proposed links ranked by confidence and fidelity
Where you decide
The business architect confirms each link

Cost Linker

Every allocation run

Reads cost from the reconciled ledger and rolls it up by capability, keeping cost no capability claims as a row of its own.

What you get
Cost by capability that ties to the ledger
Where you decide
Allocation rules stay with finance

Sprawl Finder

Continuous

Shows where a capability is served by several overlapping applications — or by only one.

What you get
Consolidation and resilience candidates
Where you decide
Capability owners and architects decide

Ownership Check

Daily

Flags capabilities and processes with no accountable team, and teams accountable for nothing on the map.

What you get
Ownership gaps, by capability
Where you decide
Leaders assign owners

Framework Version Mapper

New BIZBOK or PCF release

Matches the new release to your map by PCF ID and BIZBOK definition, and proposes renames, remaps and new elements.

What you get
Renames, remaps and new elements, ready to review
Where you decide
The business architecture lead signs off each move

Ask Dot

On request

Answers questions about capabilities, value streams and processes, and shows which records each answer came from.

What you get
Answers traced to the capability records
Where you decide
Read-only unless you approve a change

How it compares

The map and the processes — plus what they cost and who is moving them.

Business architecture tools model the map. Process mining and modeling tools model the processes. BIZBOK & APQC on Dotwork covers both frameworks and makes the map the backbone of cost, strategy and the portfolio.

CapabilityEA & business architecture toolsProcess modeling & mining toolsBIZBOK & APQC on Dotwork
Capability maps with levels and tiersPartly
Value streams and stagesPartly
The APQC PCF from category to taskPartly
Capabilities and processes crosswalked, with stated fidelityPartlyPartly
Your own map, linked to the reference modelsPartly
Cost by capability from the general ledgerPartly
Initiatives, teams and applications mapped by capabilityPartly
New BIZBOK and PCF releases proposed as changes, extensions keptPartlyPartly
One map read by TOGAF, TBM and the portfolioPartly
Wired to strategy, budgets, the portfolio and cost

Who it is for

Who opens it, and what they ask.

Business architect

“Can every team use the same capability map — and actually map to it?

Process excellence lead

“Which capabilities do our processes serve, and who owns each one?

CIO

“What does each capability cost in technology, people and AI?

Strategy office

“Which capabilities does the strategy depend on, and are they ready?

Transformation lead

“Which value streams is the program changing, and how far has it moved?

CFO

“Where are we paying for the same capability twice?

Before you buy

Three questions to ask any BIZBOK & APQC platform.

How to get a number instead of a pitch.

1

“Where does your cost by capability come from?”

Good answer · One total from the ledger, split by application, team and business unit.

Bad answer · An allocation someone built in a spreadsheet last year.

2

“How do capabilities and APQC processes relate in your model?”

Good answer · An explicit crosswalk, with how close each match is stated.

Bad answer · A free-text tag, or two separate hierarchies.

3

“When the Guild or APQC publishes a new version, what do we have to redo?”

Good answer · Nothing by hand. Changes are proposed for approval, with your extensions and history kept.

Bad answer · Re-import the framework and re-tag everything.

Architecture

The maps of what the business does and the technology that supports it.

The model underneath

Every module makes the next one smarter.

Steer, Fund & Optimize and Govern & Deliver all read and write the same Enterprise Operating Model. The first module you license builds the model. Every module after it adds context instead of another silo — and Dotwork AI reads all of it, stopping where the decision is yours.

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