Dotwork glossaries
The language of how enterprises run
Plain definitions for strategy, money, work and technology, organized the way the Enterprise Operating Model is.
Steer
Strategy & Planning
OKRs, strategic bets, scenario planning
Paired guide: Strategy & Portfolio guide
Product Operations
Discovery, roadmaps, launches, metrics
Paired guide: Product operations guide
Transformation & Value
Value levers, benefits realization
Fund & Optimize
TBM & IT Financial Management
Cost pools, towers, showback, unit cost
Paired guide: TBM guide
FinOps & Cloud
FOCUS, commitments, shared cost
Paired guide: FinOps guide
AI Economics
Tokens, inference cost, cost per task
Paired guide: FinOps & AI guide
Govern & Deliver
Strategic Portfolio Management
EPMO, lean portfolio, capacity
Paired guide: Portfolio guide
Enterprise Architecture
Capability maps, TOGAF, rationalization
Risk, Compliance & Controls
SOX, DORA, control mapping
AI Governance
AI inventory, risk tiers, EU AI Act
Paired guide: AI governance guide
Delivery & Engineering Ops
SAFe, flow metrics, DORA metrics
Foundation
Operating Model & AI-Native Ops
Ontology, knowledge graph, headless
Paired guide: Operating model guide
Org Design & Workforce
Spans and layers, team topologies
Paired guide: Org design guide
Frequently asked questions
What are the Dotwork glossaries?
They are reference glossaries for the language of how enterprises run: strategy, money, work, technology and AI. Each glossary covers one area of the Enterprise Operating Model and gives every term a short, plain definition first.
How are the glossaries organized?
They follow the Enterprise Operating Model: Steer, Fund & Optimize, Govern & Deliver, and the foundation underneath. Each glossary pairs with a Dotwork guide that covers its topic in depth.
What is the difference between a glossary and a guide?
A guide explains a topic end to end, such as what FinOps is and how to run it. A glossary entry defines one term quickly and links to the guide when you want to go deeper.
Can I search across every glossary?
Yes. The search box at the top of this page looks across every published glossary, and each glossary also has its own search, category filters and A to Z list.
Which glossaries are coming next?
Product Operations is live now. Glossaries for TBM, FinOps, AI economics, portfolio management, enterprise architecture, risk and AI governance are on the way, alongside their guides.