FrameworksRisk, Compliance & AIOperational Resilience

One map of services, systems and suppliers for EU DORA, NIS2 and the UK rules.

“Which important services could fail, and are we ready if they do?”

Every EU DORA pillar, every NIS2 risk-management measure and every UK operational resilience requirement — important business services, impact tolerances, mapping and scenario testing. Dotwork puts them beside the services, systems, suppliers, contracts and budgets they cover, so one map of what depends on what serves all three regimes. Name services and set tolerances your way. As technical standards and national rules land, each is mapped onto the services and suppliers you already have. And security and financial controls draw on the same control library. Dotwork doesn’t file with regulators or certify compliance — it gives the people who do a map they can trust.

The pressure

Three regimes. One estate. Four spreadsheets.

Resilience rules all ask the same questions — what matters most, what it depends on, who supplies it and whether you can recover in time. Most firms answer them in separate places: a continuity tool, a supplier register, a CMDB and a spreadsheet of tolerances. The map is redrawn for every regulator and every test, and it is out of date before the next change lands.

What it looks like today

  • Important business services mapped once, never again
  • Impact tolerances nobody compares with recovery tests
  • A register of ICT suppliers rebuilt for every submission
  • Dependencies discovered during an incident
  • Resilience fixes with no budget behind them

Full coverage

Three regimes, mapped requirement by requirement.

EU DORA, NIS2 and UK operational resilience overlap heavily. Each requirement maps to a place in Dotwork, and where they overlap they share the same records instead of three copies.

Built for EU DORA · NIS2 · UK operational resilience (PRA and FCA)

DORA · ICT risk management

Pillar one, owned by the management body.

  • ICT risk management frameworkPolicies and controls in Prove the Controls
  • ICT assets and the functions they supportThe estate and its dependencies in Enterprise Architecture
  • Protection, detection and recoveryControls by family, with recovery objectives in Recovery Check
  • Management body accountabilityFormal Status in Broadcast, every approval kept

DORA · incidents, testing, sharing

Pillars two, three and five.

  • Major ICT incident reportingImpact scoped with Blast Radius; submissions drafted for your team to file
  • Resilience testingTest dates and results read against recovery objectives
  • Threat-led penetration testingScope and findings tied to the critical functions tested
  • Information-sharing arrangementsRecorded as obligations with owners and dates

DORA · ICT third-party risk

Pillar four, and the register of information.

  • Register of informationDrawn from contracts in Procurement & Commitments
  • Contractual provisionsVendor Obligations, each with an owner and evidence
  • Concentration and exitSuppliers ranked by the services they carry
  • Critical ICT third-party providersFlagged on the supplier, with everything that depends on them

NIS2

Cybersecurity risk management for essential and important entities.

  • Risk-management measuresMapped to the same controls as DORA and ISO 27001
  • Incident notificationImpact scoped in Trace the Dependencies, in time for the 24-hour early warning
  • Supply chain securitySupplier Performance in Procurement & Commitments
  • Management body approvalApprovals and attestations named and dated

UK operational resilience

PRA and FCA rules, fully in force since 31 March 2025.

  • Important business servicesBusiness services on the model, each with an owner
  • Impact tolerancesDeclared per service and read against tested recovery
  • MappingPeople, processes, technology, facilities and information in Trace the Dependencies
  • Scenario testing and self-assessmentSevere but plausible scenarios walked with Blast Radius, results kept

Fix and fund

Where resilience becomes work.

  • RemediationGaps owned, priced and tracked to closure
  • Resilience investmentFunded in Strategic Portfolio Management
  • End-of-life exposureFace the End of Life, tied to the renewals
  • Lessons learnedDecisions kept with their reasons

What changes

What changes.

A separate map for each regulator

A single dependency map that DORA, NIS2 and UK rules all read

Tolerances set and forgotten

Impact tolerances read against tested recovery, service by service

A supplier register built for the submission

Third parties drawn from the contracts and the systems they support

Resilience gaps on a risk log

Gaps owned, priced and funded through the portfolio

What a disruption reaches

Start from a change or an outage. See every service, supplier and control in its path.

Choose a system, a supplier or a planned change and follow the dependencies up to the capabilities and important business services that rely on it, the teams that run them, the controls that cover them and the contracts that supply them. Controls that are not attested and contracts close to renewal stand out — before the disruption, not after.

Where other tools stop

Continuity tools hold the plans. Supplier tools hold the vendors. Architecture tools hold the dependencies. None of them shows the whole path from a supplier to the service a customer feels.

Flexed to how you run

One map, read three ways.

Few firms answer to only one regime. Dotwork keeps one model of services and dependencies and lets each regulator’s vocabulary sit on top.

Your service catalog

Name important business services and critical or important functions the way your firm does. One service can carry the UK and DORA designations at once.

Tolerances you set

Declare an impact tolerance for each service and read tested recovery against it — not against IT’s own target.

The right regime per entity

Apply DORA, NIS2, UK rules or several to each legal entity, without copying the map.

Start with one service

Map your most important service end to end, then extend the map as each team adds its own.

As new rules land

New rules land on the map you already have.

Resilience regulation is still being written — technical standards, designations and national laws keep landing. Each new requirement is mapped onto the services, controls and suppliers you already have and put to compliance for approval. Earlier submissions keep the basis they were made on.

EU DORA applies from 17 January 2025, replacing a patchwork of ICT guidelines

Existing policies and controls remapped to DORA’s five pillars, with gaps named

A register of information on every ICT third-party arrangement

Built from the contracts and suppliers already in Procurement & Commitments

Critical ICT third-party providers designated for EU oversight from November 2025

Designated providers flagged, with every service that depends on them

NIS2 widens scope to essential and important entities, with a 24-hour early warning

Entities in scope marked, with the same controls serving NIS2 and DORA

UK transition ended 31 March 2025 — firms must stay within tolerance

Tolerances read against tested recovery, continuously

UK incident and third-party reporting rules apply from 18 March 2027

Material third-party arrangements drawn from the same register

AI-native resilience

Dotwork redraws the map as the estate changes. People own the tolerances.

The repetitive work of resilience — redrawing the map, rebuilding the register, scoping an incident — is prepared from the live model. People set tolerances, accept risk and file with regulators.

Blast Radius

On request

Starts from a failing system or supplier and follows the dependencies up to the important business services and capabilities it would take down.

What you get
Services in the path of a failure, with the cost involved
Where you decide
Analysis only; nothing is changed

Recovery Check

Every plan update

Compares each service’s recovery objectives and last test with its impact tolerance.

What you get
Services whose recovery does not meet the tolerance
Where you decide
Service owners update their plans

Register Builder

Every contract change

Assembles the register of ICT third-party arrangements from contracts, suppliers and the services they support, and flags missing fields.

What you get
A register draft with gaps named
Where you decide
Third-party risk reviews before submission

Concentration Watch

Continuous

Counts how many important services each supplier carries and flags single points of failure.

What you get
Supplier concentration, by service
Where you decide
Risk owners decide on exit plans

End-of-Life Clock

Daily

Flags technology losing support beneath an important service, with no funded plan to replace it.

What you get
Unsupported technology under each important service
Where you decide
Service owners fund a replacement or accept the risk

Policy Trace

Continuous

Follows each policy — and the DORA, NIS2 or UK requirement it cites — to the controls that implement it, and flags requirements that reach nothing.

What you get
DORA, NIS2 and UK requirements with no control behind them
Where you decide
Control owners pick up each gap

Rule Change Watch

New rule or technical standard

Proposes how a new requirement maps onto the services, controls and suppliers you already have.

What you get
A change set for the new rule, prior submissions preserved
Where you decide
Compliance approves every change

Ask Dot

On request

Answers questions about services, dependencies and suppliers, citing the records — and the as-of date — behind every answer.

What you get
Answers dated to the map they came from
Where you decide
Read-only

How it compares

Plans, tests and the register — read from one map of the estate.

Resilience and continuity platforms run plans and tests. GRC suites hold the third-party register and the controls. Operational Resilience on Dotwork reads both from one model of services, systems and suppliers, and connects every gap to the money that closes it. Keep your incident and crisis tooling; Dotwork gives it the map.

CapabilityResilience & continuity platformsGRC suitesOperational Resilience on Dotwork
Important business services and impact tolerancesPartly
Business impact analysis and recovery plansPartly
Register of ICT third-party arrangementsPartly
EU DORA, NIS2 and UK rules on one set of recordsPartlyPartly
Dependencies read from the live architecture, not redrawnPartly
Suppliers tied to contracts, renewals and notice datesPartlyPartly
New rules mapped onto the services and suppliers already therePartlyPartly
Map and register drafts ready for reviewPartlyPartly
Resilience gaps priced and funded through the portfolio

Who it is for

Who opens it, and what they ask.

Chief operating officer

“Which important business services could breach tolerance, and why?

Chief risk officer

“Can we show the regulator our mapping without rebuilding it?

CISO

“Which ICT risks sit behind our most important services?

Head of third-party risk

“Which ICT suppliers support critical functions, and when do they renew?

Enterprise architect

“What breaks if this system fails?

Board

“Are we within our tolerances, and what would it cost to close the gaps?

Before you buy

Three questions to ask any Operational Resilience platform.

How to get a number instead of a pitch.

1

“For one important business service, can you list everything it depends on?”

Good answer · Yes — systems, data, suppliers and people on one path, with the as-of date.

Bad answer · A diagram drawn for the last regulatory review.

2

“Where does the register of ICT third parties come from?”

Good answer · The contracts, suppliers and systems already on the model.

Bad answer · Rebuilt by hand every reporting cycle.

3

“What happens when a recovery test misses a tolerance?”

Good answer · The gap is recorded, owned, priced and funded like any other work.

Bad answer · It goes into the test report.

Risk, Compliance & AI

The rules your controls have to prove they meet — including the new ones for AI.

The model underneath

Every module makes the next one smarter.

Steer, Fund & Optimize and Govern & Deliver all read and write the same Enterprise Operating Model. The first module you license builds the model. Every module after it adds context instead of another silo — and Dotwork AI reads all of it, stopping where the decision is yours.

See the Enterprise Operating Model

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