Get Help & Stay Connected
You don't have to figure this all out on your own
You don't have to figure this all out on your own.
If you have questions while exploring the Starter Pack, or if you're unsure how to tailor it to your team's situation, we're here to help.
Talk to Your Dotwork Customer Success Partner
Every Dotwork account includes a dedicated Customer Success representative. They're not just here for troubleshooting—they're your strategic partner in bringing the Product Operating Model to life.
They can help you:
- Tailor the Starter Pack to your organization's current maturity
- Suggest templates and approaches based on your context
- Walk through how to model your bets, scopes, and inputs in Dotwork
- Set up your initial workspace, facilitate onboarding, or run a quick Q&A
Just reach out via the in-app chat or send us a message at support@dotwork.app and we'll get you connected.
Join Our Live Webinar: Getting Started with the Dotwork Starter Pack
Every other week, we host a live onboarding webinar that walks through the full Starter Pack experience. You'll see:
- How to model your team, scopes, and bets
- Real examples of bet documentation and learning loops
- How to build rituals around the system—not just fill in templates
This is a great opportunity to ask questions, see best practices in action, and hear how other companies are using the Pack.